Frequently asked questions

What is storytellrs?

storytellrs creates personalised children's books in which your child becomes the hero of a unique illustrated story. You tell us about the child, upload a photo, and share the details that matter. Our technology creates the first version of the story and illustrations, and our design team can help refine it.

Creating and previewing your design is free, with no obligation to order a printed book.

Is it free to create and edit a story?

Yes. Creating and previewing your design is free. Story, text, and illustration edits are free and unlimited — request them through chat. Edits are usually ready in about 24 hours, or around 48 hours over the weekend.

You only pay if you order a printed copy. Softcover books start at $29.90 and premium hardcovers at $39.90.

How are storytellrs books created?

Each book begins with the information and photos you provide. Technology creates the first story and illustrations; human designers then help with free, unlimited adjustments. The result is an illustrated interpretation of the child, not an exact photograph.

Your first digital preview is usually ready in about 24 hours, or around 48 hours over the weekend. Check names, text, and illustrations carefully before approving the book for print.

How long do production and delivery take?

Design: first preview usually about 24 hours (around 48 hours over the weekend). After you approve and pay: printing about 5–7 business days, then US delivery about 2–3 business days — about 7–10 business days for printing and delivery, on top of design time.

These are estimates, not guaranteed dates. If you are ordering for a birthday or event, allow extra time and contact us through chat before ordering.

What book formats and prices are available?

Softcover from $29.90 and premium hardcover from $39.90. Both are 8 × 8 in, with full-colour illustrations and thick, child-friendly pages. Standard US shipping is $5.00 per order, shown separately at checkout.

Where does storytellrs ship?

Standard ordering is currently for delivery addresses in the United States. For another country, contact us through chat before ordering. International delivery is not guaranteed.

Can I include siblings, parents, grandparents, or pets?

Books are designed around one main child. Adding other recognisable people or pets is not a standard feature. Special requests are reviewed case by case through chat and are not guaranteed.

Can I make changes after placing my order?

Contact us through chat immediately. We can only change the printed book if production has not started. If it has, we may be unable to change or cancel the printed order.

Can I cancel my order or request a refund?

Contact us through chat immediately to cancel. Once production has started, we cannot normally stop printing. If you are not happy with the book you received, contact us through chat within 30 days of delivery. We will help resolve the issue or arrange a refund under our 30-day satisfaction guarantee.

Is Little Legends now storytellrs?

Yes. Little Legends was the previous name of storytellrs. We changed our name in September 2026. Existing customers can keep using the same email. Older confirmations that mention Little Legends remain valid. Previous Little Legends links are supported through 31 December 2026.